QUALITY TECHNICAL SUPPORT THAT REPRESENTS YOU PROFESSIONALLY

Live IT Support provides a wide array of services such as server management services, outsourced support services, Outsourced Help Desk, Bespoke IT Service Desk and Outsourced Call Centre to online service providers and server owners. Some of our clients include web hosting companies, website owners, digital marketers, app developers, and various other businesses. Anyone who wants to maintain deliver quality technical support and high service up-time will benefit immensely by using our services.

Cost Effective Live Support

White Glove Call Center & Outsourced Support Services

White Glove Call Center & Outsourced Support Services

Web hosting companies to service providers to digital marketers, countless businesses use Live IT Support's outsourced technical support in order to provide a world-class service to their customers. Our services include live chat support, help desk support and phone support.

Complete Server Administration Services

Complete Server Administration Services

Having over 8 years of experience in server administration services, Live IT Support helps businesses around the world keep your servers solid & secure and your services running like clockwork. Our server management services include round the clock complete server maintenance, emergency support and server monitoring.

Our Support Services include

  • Inbound Customer Service
  • Outbound Customer Service
  • Live Operators and Live Web Chat
  • Visitor Initiated Chat
  • Chats for Customer Inquiries
  • Chats for Lead Generation
  • Technical Support / Troubleshooting
  • Products / Services Information
  • Order Management / Verification
  • Order Processing Queries
  • Billing Support
  • Helpdesk Support

Why Outsource To Us

We provide Professional and cost effective solutions. Our internal and external ethos is providing highly professional chat services by experienced agents. For example we provided technical live support service to one of our clients and reduced the average interaction costs and contact center costs by 40% to 50%.

79% of customers say that they prefer live chat because of the immediacy it provides – Daniel James, FurstPerson

Customer Success Stories

  • Live IT Support service is an asset to our business in many ways since we became a client. We appreciate the attention to detail and the superior level of customer service.

    Wirefox Ltd
  • We have saved up to 50% of costs since working with Live IT Support service. They have been an asset to my practice.

    RIZZO V. GERALD, DMD., P.C.

Who We Serve

Businesses like yours. Our communication strategy is to deliver a customer experience that drives your business forward.

We are a partner you can trust

Our live chat agents are available 24×7 to help run your business. Your customers have questions and we have the answers provided in a professional manner. From pre-sales questions to post-sales tech support, we do it all for you and help grow your business.